Published policy. No surprises.
A $500 deposit + HST ($565.00) secures your booking on any tier — half the remaining balance 14 days before your event, the other half on the day. If plans change, here’s exactly what happens — in writing, same for every client.
Refund or credit, by timing.
Refunds apply to the balance payment you make 14 days out. The $500 deposit is what holds the date, so it doesn’t come back in cash — but it always comes off your total, and with 14 or more days notice we move it to a new date instead. Every window is measured against your event date.
What you pay, when.
+ HST at booking. Half the remaining balance 14 days before the event, the other half on the day.
+ HST at booking. Half the remaining balance 14 days before the event, the other half on the day.
Deposit at booking. Balance due 14 days before event.
All amounts in Canadian dollars. Deposit checkout launches once our Stripe account is live — until then, tour bookings hold your date without a deposit taken.
No-smoking policy. The venue is strict no-smoking indoors. Damage caused by smoking or by guests violating venue rules is deducted from the booker’s cleaning deposit or billed separately.
Damage responsibility. The person who books the event is responsible for damages caused by them or their guests. Damage assessments are invoiced within 30 days of the event.
Chargebacks. Deposit disputes must be raised in writing first. We respond within 7 business days with the booking contract, Stripe receipts, and all communication on record.
Questions. Email bookings@lusheventspace.com or send us a message.
Ready to book? Start with a tour.
Walk the room in 15 minutes. Pick your tier. Lock your date.